Contact Us
Support and Service
Online Purchase Questions
If you do not receive your order fulfillment e-mail from Ipswitch within 30 minutes of your purchase please visit www.myipswitch.com to retrieve your license and download information or contact Ipswitch FT customer service at 781-676-5800 or via email.
Payment inquiries and returns (within the United States and Canada)
For all payment inquiries or to arrange a hassle-free return within 30 days of purchase please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:
| Country |
Telephone # |
Hours of Operations |
| Germany |
+49 221-222 45-45 |
Monday through Friday 8am - 7pm (CET)
Saturday 9am - 4pm (CET) |
| UK |
0800 8620377 (UK Freefone #) |
Monday through Friday 7am - 6pm (GMT)
Saturday 8am - 3pm (GMT) |
| United States |
+1-866-522-6855
(Int'l: +1-312-922-8693) |
Monday through Friday 8am - 8pm (CST)
Saturday 9am - 4pm (CST) |
Payment inquiries and returns (outside of the United States and Canada)
For all payment inquiries or to arrange a hassle-free return within 30 days of purchase please contact our international e-commerce partner, Asknet at the following:
- From within the United States: (866)307-5548 - Monday through Friday: 6:00am PST until 6:00pm PST
- From within the United Kingdom: +44-871-6640173 (0,10 GBP per minute) - Monday through Friday: 9:00am CET until 6:00pm CET
- From outside the United States and United Kingdom: + 49 (0)721 96458 8092 - Monday through Friday: 9:00am CET until 6:00pm CET
- Email: Visit this page and click the Contact tab
For further information please also visit Asknet's FAQ page.
| Office Locations |
Corporate Headquarters
Ipswitch File Transfer
10 Maguire Road Suite 220
Lexington, MA 02421 |
Madison
Ipswitch MOVEit
1111 Deming Way Suite 101
Madison, WI 53717
|
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