We’re Sorry about Your Portal Problems!

We’re sorry you are having difficulty accessing the Ipswitch File Transfer Customer Portal. Please take note of the following:

• Your myIpswitch password will not work with the new customer portal. File Transfer customers new to the portal need to complete the registration process to access the portal.
• In some cases, you will need to register a username other than your e-mail address. This is because our portal is running on the Salesforce.com platform, and the platform requires usernames to be unique. You likely have a Salesforce customer or portal user ID in use elsewhere.
• The customer portal provides services to customers who have purchased File Transfer software from Ipswitch. Evaluators who have not already purchased an Ipswitch File Transfer product, may visit the support section of our website.

If after considering the points above, you need assistance with the customer portal, please contact our customer service team and be as specific as possible about the issue you are experiencing.

Thank You,

Ipswitch File Transfer Customer Service Team

Register for Customer Portal Contact Customer Service