Support Policy
Registered Products
Be sure to register your purchased product, to receive technical support under warranty, and notification of all bug-fixes, patches, and minor updates for the current major version of a product you have purchased. If you purchase your Ipswitch product from our website, it is pre-registered.
Major and Minor Versions
A major version change is signified by a change to the number on the left of the version's decimal point, or the first decimal point to the right, e.g. 4.0 to 5.0 or 5.0 to 5.3, etc.
A minor version change is signified by a change to the second or greater decimal point. (minor release examples: 4.00 to 4.01 or 5.30 to 5.36, etc.).
