IT Pros: Manual File Transfer Processes as Frustrating as Sitting in Traffic

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Ipswitch TrafficNothing is more exasperating than sitting in traffic. Trust me, I have an hour and a half bumper-to-bumper commute each day! In honor of stress awareness month, Ipswitch surveyed more than 100 IT professionals to identify the level of frustration that comes along with manual file transfer processes in their organizations. We found that an overwhelming number of IT professionals were weighed down by the stress of their approach to file transfer – 61 percent equated the process to sitting in traffic, while a trip to the registry of motor vehicles was a distant second. The podium was rounded out with a tie between filing income taxes and their Xbox crashing.

Just as a traffic jam keeps drivers from getting where they need to be, manual file transfer processes limits IT professionals from managing other priority projects. For example, 22 percent noted they would be able to provide internal customer assistance more quickly and another 18 percent said they could be automating repetitive organizational tasks during this time.

IT departments’ frustration with manual file transfer operations is understandable. Not only is a manual approach inefficient, there is potential for data loss and continuous interruptions to IT projects. The resulting security concerns and lost productivity go far beyond just operator frustration. The adoption of automation into file transfer processes with a centralized managed file transfer system would eliminate many of these issues and maintain efficiency across the organization.

So, in honor of springtime, it’s time for some organizational spring cleaning – out with the old and in with the new. And the good news for IT professionals is that unlike a traffic jam, the challenges of manual file transfer can be resolved.


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  • Ken Allen

    Ken is currently the Director of Product Marketing for Ipswitch File Transfer and is responsible for all product messaging, positioning and marketing content around the product portfolio. Prior to joining Ipswitch, Ken was the Director of Product Marketing at Metalogix, one of the largest Microsoft SharePoint ISVs. Ken was responsible for all marketing activity around the Metalogix Replicator product line, including go-to-market research, positioning, content generation, and program strategy. Before Metalogix, Ken was the Director of Marketing at Axceler, where he led the company’s global strategy and marketing efforts including marketing strategy, lead generation, market awareness, competitive positioning and branding. Prior to Axceler, Ken led the product marketing team for the managed hosting business at Computer Sciences Corporation. Ken’s past experience also includes IBM, ATG, and Lotus Development Corporation. Ken holds a BA in mathematics / computer science from Hamilton College and an MBA in strategic marketing from the University of Southern California, Marshall School of Business.