Support: Your Success is Our Business

World-Class Customer Support

It’s more than just answering your questions; it’s about ensuring your on-going success. At Ipswitch, we place a high value on providing world-class customer support and it shows, with a customer retention rate of nearly 100%.

No matter where you are in the process – from installations to upgrades – you’ll always have access to our on-site support staff and online resources to help answer any questions that might arise.

Documentation, Release Notes, Help Files:

Customer Support:

Technical Support by Phone (must have active support agreement):

  • North America: 1-781-645-5570
  • International: 44-203-137-6860

 Help Videos:

FTP Client 101: WS_FTP Professional