Support transfers generated by people, systems, or processes with WS_FTP Server.
At Ipswitch, our relationship with our customers doesn't stop with the purchase
of our products. It also involves the opportunity to work with our engineers to
ensure a timely, efficient and successful deployment of our software tailored to
your business needs.
Ipswitch is more than a software company ‐ we're a solution provider. To meet your
specific needs we offer several professional services packages to both new and existing
customers. Our qualified implementation and training consultants work directly with
you to ensure successful deployment and optimum use of Ipswitch File Transfer software.
We offer a portfolio of technical service offerings that cater to the needs of
administrators of MOVEit solutions. All services will be properly scoped out by
an experienced technical service engineer. A Statement of Work will be put together
upon request or if the service calls for one, to ensure that all requirements are
met. Additional time may be billed if a custom course is required to be written
and documented beforehand or if sessions need to be conducted outside of normal
business hours. All Onsite Services must include two days’ worth of work and can
consist of any of the offerings defined below.
Summary: The "Administrator Training" service allows your system administrators
or support personnel to attend a remote two hour customer specific training session
with an experienced engineer; discussing the following items within each of the MOVEit products:
Administrators will also gain access to our E-Learning portal where they will find
a comprehensive source of knowledge for all operational and technical aspects of
The "System Implementation" service allows your system administrators or support
personnel to work up to three hours via WebEx with our experienced engineers assisting
System Health Check
Summary: The "Consulting Session" service allows you to work with our experienced
File Transfer Solutions
Secure File Transfer
Secure Email Attachments
Cloud File Transfer
FTP Server Trial Download
FTP Client Trial Download
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